Help & FAQs

What is the standard delivery timeframe?

Products in stock are usually delivered within 10–12 business days after order confirmation (time may vary by location). You will receive a notification once your order is dispatched.

Do large or bulk orders take more time?

Most in-stock bulk orders follow the standard 10–12 day timeline. Orders requiring customisation or special handling may take extra time. We will inform you in advance of any delays.

My order has items with different shipping timelines. When will I receive them?

Items may be:
✔️ Shipped together
or
✔️ Shipped separately
depending on your confirmation. Delivery follows the agreed schedule.

Are there any delivery charges?

We offer free delivery across India, except in Out-of-Delivery Areas (ODAs).
ODA deliveries may include extra charges.
For details, contact: +91 91 191 511 25

How can I track my order?

Login at bhavyaliving.com → Order Tracking Page.
You may also check with Customer Care: care@bhavyaliving.com

Standard delivery: 10–12 days
Exceptional cases: 12–15 days (we will update you).

What happens if I’m not available during delivery?

Our logistics partner will:
✔️ Attempt another delivery
or
✔️ Leave instructions to reschedule / collect from a nearby hub.

Can I change my shipping address after placing an order?

Yes — but only before dispatch.
Contact Customer Care immediately.

My order is delayed. What should I do?

Contact Customer Care — we will trace the shipment and update you promptly.

How are products packaged?

We use high-quality boxes, cushioning, and protective materials to ensure products arrive safely.

Can the shipping timeline be expedited?

Generally no, as timelines depend on manufacturing, quality checks, packaging, and dispatch.
Only pre-approved cases can be expedited.

Shipping timeline passed but the product is not shipped—why?

Possible reasons:

  • Weather issues

  • Product size/weight

  • Holidays

  • Seasonal order load

We are working to dispatch it soon.

Order shipped but not received—what to do?

Track using the shared tracking ID or contact Customer Care.

Why is my shipment marked “RTO – Return to Origin”?

Reasons:

  • Repeated delivery failures

  • Incorrect address

  • Phone unreachable

  • Delivery refused

If returned, two-way shipping + handling charges apply for re-delivery.

How to identify products with 10-day fast shipping?

Products labelled “Ready to Ship” or “Only Few Left” qualify.

How are products delivered?

Furniture, lighting, and décor items are delivered via our partner network with secure packaging.
Floor delivery depends on building access and delivery partner policies.

Can I postpone my delivery?

Yes — if the order is not yet dispatched.
Contact Customer Care to schedule a later delivery date.

Will I receive an invoice?

Yes. A detailed invoice is:
✔️ Sent with the order confirmation
✔️ Available inside your website account